Privacy Policy

Effective Date: 24/10/2024

At XD TEKNIKA (Pvt) Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We collect various types of information depending on your interactions with us, including:

  • Personal Information: Name, email address, phone number, company details, and any other information you provide when contacting us through forms or communication channels.
  • Technical Information: IP addresses, browser type, device information, and other analytics data automatically collected when you visit our website.
  • Cookies and Tracking: We may use cookies to enhance your browsing experience. You can control your cookie settings through your browser.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To communicate with you and respond to inquiries.
  • To provide our services, including custom software, web and mobile app development, social media marketing, and cybersecurity.
  • To improve our website and offerings through analytics and user feedback.
  • To send updates about new services, promotions, or relevant content (only if you have opted in).

3. Google Analytics

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics collects information such as:

  • The pages you visit and the amount of time spent on those pages.
  • The type of device and browser you use to access the site.
  • Your geographic location based on your IP address (this data is anonymized).
  • Referring websites or search queries that brought you to our site.

This information helps us improve our website’s performance and user experience. Google Analytics does not identify individual users, and we do not associate the data collected with any personally identifiable information.

You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services, such as hosting, data storage, and technical support.
  • Legal Obligations: If required by law or to protect the safety, rights, or property of XD TEKNIKA (Pvt) Ltd, we may disclose information in compliance with applicable legal processes.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal data.
  • Request deletion of your personal data under certain circumstances.
  • Opt out of marketing communications by following the unsubscribe link in any email we send.

7. Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of such third-party sites and encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The latest version will always be available on our website, and significant changes will be communicated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

XD TEKNIKA (Pvt) Ltd
Address: 80A, Kurunduwatte Road, Sri Jayawardanapura Kotte, Sri Lanka
Email: info@xdteknika.com
Phone: (+94) 0112 080898