Knowledge Agent
Ask your company anything
The answer is already written down somewhere. In a policy, a contract, a ticket from 2023. This agent finds it in seconds, shows you exactly where it came from and never shows anyone a document they aren't allowed to open.
- Sources
- SharePoint, Google Drive, Confluence, Notion, file shares, databases
- Where
- Teams, Slack, a web app or inside your own tools
- Access
- Mirrors the permissions you already have
- Hosting
- Our managed cloud or yours
What it handles
The questions that interrupt your experts
Every company has a few people everyone asks. The agent gives them their afternoons back, and gives everyone else an answer without the wait.
HR and policy
Leave, expenses, benefits and procedures, answered from the current handbook.
Sales enablement
Product specs, pricing rules, case studies and answers to the tricky objection.
Contracts
What did we agree with this client? Clauses found and compared across agreements.
Operating procedures
Step-by-step guidance from your SOPs, on the shop floor or in the field.
Support knowledge
How was this fixed last time? Past tickets and engineering notes, searchable in plain language.
New starters
A patient colleague for the first ninety days, who never minds the same question twice.
Show your sources
Every answer comes with its receipts
If it can't find the answer in your documents, it says so. It doesn't fill the gap with a confident guess.
How many days of annual leave can I carry over into next year?
You can carry over up to 7 days of unused annual leave [1]. Carried-over days must be used by 31 March, or they lapse [1]. If your manager agreed to more in writing, that agreement applies instead [2].
2 sources · answered in 2.4s
[1] HR Handbook 2026.pdf
Section 4.3, Annual leave: "Employees may carry forward a maximum of seven (7) days..."
[2] Leave Exceptions Procedure.docx
Step 2: "Exceptions approved in writing by the line manager override the default limit..."
Showing only documents you have access to
Guardrails
Private by design, not by promise
- Answers only from the sources you connect
- Respects existing folder and document permissions
- Your documents are never used to train public models
- Can run entirely inside your own cloud account
- Says "I couldn't find that" rather than inventing an answer
What we measure
The numbers on your monthly report
- Accuracy
- Scored against a test set of real questions your experts answered
- Coverage
- Share of questions it could answer from your sources
- Usage
- Weekly active users and the questions they ask most
- Gaps
- Topics people ask about that nobody has written down yet
Rollout
One team first, then the whole company
WEEKS 1 TO 2
Gather and tidy
We connect the sources, flag outdated or duplicate documents and build a test set with your experts.
WEEKS 3 TO 6
Pilot with one team
Usually HR or sales. We track every answer and fix whatever it gets wrong.
FROM WEEK 7
Open it up
More teams and more sources, with a monthly report on the gaps it finds in your documentation.
Your move
Bring us the job nobody wants.
Thirty minutes, one process, and a straight answer on whether an agent should take it on. No slides and no obligation.